Central Services Support
General central services support listed under the official Central Services department page.
info@kisiiuniversity.ac.ke · +254720875082
Services
Services
Service records are listed separately from the division overview so users can focus on processes, requirements, and service contacts.
Customer Care Ticket
Customer care ticket submission through the university help desk.
info@kisiiuniversity.ac.ke · +254720875082
Finance Office Support
Finance supports fee processing, payment records, financial enquiries, budgeting, accounting, and institutional financial controls.
info@kisiiuniversity.ac.ke · +254720875082
Medical Services Support
Medical Services department support for student and university health-service needs.
info@kisiiuniversity.ac.ke · +254720875082
Security Services
Security service support listed under the university administration section.
info@kisiiuniversity.ac.ke · +254720875082
Tenders and Supplier Notices
Public tender notices and supplier prequalification information published by the university.
info@kisiiuniversity.ac.ke · +254720875082
Town Annexes Support
Coordinates University services and learning activities delivered through town campuses and annex facilities.
info@kisiiuniversity.ac.ke · +254720875082
Website Support
Support for Kisii University website administration, publishing, and user-facing issue resolution.
1-3 working days · +254720875082
Complaints, Compliments and Suggestions
Feedback services for complaints, compliments, suggestions, information requests, and request follow-up.
info@kisiiuniversity.ac.ke · +254720875082
General Outpatient Services
Preventive, curative, and rehabilitative outpatient services listed in the Medical Services mandate.
medical@kisiiuniversity.ac.ke · +254720875082
Software Development
Development and maintenance of internal applications, portals, and digital workflows.
Varies by request scope
Supplier Registration
Registration of general suppliers as listed in the Procurement and Supplies mandate.
info@kisiiuniversity.ac.ke · +254720875082
Acquisition of Goods Works and Services
Acquisition of goods, works, and services as listed in the Procurement and Supplies mandate.
info@kisiiuniversity.ac.ke · +254720875082
E-Learning Access
Access support for the university e-learning platform used for online teaching and learning.
info@kisiiuniversity.ac.ke · +254720875082
Laboratory and Diagnostic Screening
Laboratory and medical diagnostic screening and testing listed in the Medical Services mandate.
medical@kisiiuniversity.ac.ke · +254720875082
Registrar Administration Office Support
Office support through Registrar Administration, listed as the official administration, human resource, and central services registrar office.
info@kisiiuniversity.ac.ke · +254720875082
Alcohol and Drug Abuse Prevention
Prevention and management of alcohol and drug abuse listed in the Medical Services mandate.
medical@kisiiuniversity.ac.ke · +254720875082
Recruitment and Staff Advert Notices
University advert notices listed on the Registrar Administration downloads page.
info@kisiiuniversity.ac.ke · +254720875082
Stores and Inventory Management
Receiving, storage, control, and issuance of procured items or works as listed in the Procurement and Supplies mandate.
info@kisiiuniversity.ac.ke · +254720875082
Student and Staff Portal Access
Access support for the student and staff portal.
info@kisiiuniversity.ac.ke · +254720875082
Contract Management and Disposal
Contract management and disposal of surplus stores, equipment, and other unserviceable assets as listed in the Procurement and Supplies mandate.
info@kisiiuniversity.ac.ke · +254720875082
Specialized Care Referral
Referral system support for specialized care and management listed in the Medical Services mandate.
medical@kisiiuniversity.ac.ke · +254720875082
Turnitin Access
Academic originality-checking access listed among university online resources.
info@kisiiuniversity.ac.ke · +254720875082
HIV and AIDS Prevention and Support
Comprehensive HIV and AIDS prevention and support listed in the Medical Services mandate.
medical@kisiiuniversity.ac.ke · +254720875082
ICT Equipment Repair and Internet Support
Repairing or servicing of ICT equipment and internet support listed in the ICT client service delivery charter.
ict@kisiiunversity.ac.ke · +254720875082
Procurement Planning and Advisory
Preparation of the university consolidated procurement plan and advice to management on value-for-money procurement strategies.
info@kisiiuniversity.ac.ke · +254720875082
Public Health and Sanitation
Public health and sanitation listed in the Medical Services mandate.
medical@kisiiuniversity.ac.ke · +254720875082
Supplier Relationship Management
Supplier relationship management as listed in the Procurement and Supplies mandate.
info@kisiiuniversity.ac.ke · +254720875082
University System Account Opening
Opening of user accounts to access university systems as listed in the ICT client service delivery charter.
ict@kisiiunversity.ac.ke · +254720875082
ICT Equipment Issuance
Issuance of ICT equipment as listed in the ICT client service delivery charter.
ict@kisiiunversity.ac.ke · +254720875082
Website Information Posting
Posting official information to the university website as listed in the ICT client service delivery charter.
ict@kisiiunversity.ac.ke · +254720875082
Staff Website Profile Updates
Update of staff profiles on the website as listed in the ICT client service delivery charter.
ict@kisiiunversity.ac.ke · +254720875082
Student and Staff Password Resets
Resetting of student and staff passwords or accounts as listed in the ICT client service delivery charter.
ict@kisiiunversity.ac.ke · +254720875082
ERP System Support
Management and maintenance support for the university ERP system covering student records, finance, human resources, and related administrative functions.
ict@kisiiunversity.ac.ke · +254720875082
Email and Communication Services
Reliable email communication and collaboration-tool support listed among ICT services.
ict@kisiiunversity.ac.ke · +254720875082
Security and Data Protection
ICT infrastructure and data protection, including safeguards against cyber threats, data breaches, backup, and disaster recovery planning.
ict@kisiiunversity.ac.ke · +254720875082